Privacy Policy
Effective Date: 1st May 2025
At The Courtyard Hertfordshire, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal data you provide to us through our website.
1. Information We Collect
We may collect the following information:
Name and contact information (including email address and phone number)
Event details you provide (such as wedding dates and guest numbers)
Any enquiries or information you submit through our contact forms
Technical data (such as IP address, browser type, and browsing behaviour) collected through cookies
2. How We Use Your Information
We use your information to:
Respond to your enquiries and provide requested information about our services
Manage bookings and communicate with you regarding your event
Improve our website and customer experience
Send promotional emails about special offers, updates, or other information we think you may find interesting (only if you have opted in)
3. Sharing Your Information
We do not sell, distribute, or lease your personal information to third parties unless required by law or necessary to fulfil your request (for example, recommending trusted suppliers if requested by you).
4. How We Protect Your Information
We are committed to keeping your information secure. We have put in place suitable physical, electronic, and managerial procedures to safeguard and protect the data we collect online.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us analyse web traffic and improve our site. You can choose to accept or decline cookies through your browser settings.
6. Your Rights
You have the right to:
Request a copy of the information we hold about you
Ask us to correct or update your information
Request deletion of your personal data (unless we are required to retain it for legal purposes)
To exercise any of these rights, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
The Courtyard Hertfordshire
Taylors Rd, Stotfold, Hitchin SG5 4AZ
Email: info@thecourtyardhertfordshire.com